I a m having trouble saving the link to my computer, it says I dont have permission to do this

Debra H.

Heather B.
Hi, Debra. Can you please clarify what you are trying to do?
~Heather
info@embroidery.com

Joy W.
I have been trying to order Wash away sheets and I can't seem to put the order thru

Heather B.
Hi Joy,
I'm sorry for your trouble. I still see the Wash Away sheets in your shopping cart, so it appears that your order did not go through. Please try your order again by giving us a call (800-428-7606), OR try the following:
If possible, try your order on a different device (laptop, tablet, desktop computer, etc.) or a different browser (i.e., Chrome instead of Firefox).
Then, do the following: go to the shopping cart and press "checkout". Follow all of the prompts, making sure to press the green "use" button on the credit card page (next to the credit card you prefer to use). Then be sure to press the orange "complete purchase" button at the end of the process, as that is necessary in order to finalize your order.
Please let me know if you need further assistance.
~Heather
info@embroidery.com

Lynne K.

Lynne K.

Heather B.
Lynne, is there something we can help you with? We'd be happy if you'd reply to my comment here, or you can contact us by email or phone (info@embroidery.com or 800-428-7606). I don't know why but you have posted quite a few blank messages. I'm not sure if that was on purpose or in error, but we do ask that you not post in that manner, as it fills up our message boards unnecessarily.
Thanks kindly.
~Heather
info@embroidery.com

Joy W.

Lynne K.

Lynne K.

Lynne K.

Lynne K.

Petra R.
My Order (Order# 968382)
Ich möchte gerne per Pay Pal zahlen

Lynne K.

Lynne K.

Lynne K.

Heather B.
Es tut mir leid Petra, aber wir akzeptieren nicht Pay Pal Zahlungen zu diesem Zeitpunkt. Möchten Sie Ihre Bestellung stornieren?
~Heather
info@embroidery.com

Lynne K.

Carolyn C.
My billing address is incorrect on your site but I cannot find where to change it. Please advise.

Heather B.
Hi, Carolyn. Thanks for the question. You can follow this link...
https://www.embroidery.com/account.ec?Opt=AddressBook
Or, click on "Hello Carolyn" at the top of the page and then click on "Account Options" > "Address Book".
~Heather
info@embroidery.com

Heather B.
Hi, Carolyn. Thanks for the question. You can follow this link...
https://www.embroidery.com/account.ec?Opt=AddressBook
Or, click on "Hello Carolyn" at the top of the page and then click on "Account Options" > "Address Book".
Make any changes you need to make at that time.
~Heather
info@embroidery.com

Lynne K.

Beverly B.

Lynne K.

Lynne K.

Lynne K.

Heather B.
No, we do not, Beverly. Sorry for any inconvenience.
~Heather
info@embroidery.com

Lynne K.

Patricia S.
I don't see any security for credit card usage.

Darin Andersen
Hello Patricia, Thanks for your comment. We have updated the Privacy Policy with the following paragraph (please let me know if this answers your questions):
Credit Card Processing & Encryption
Credit card payment information is received from the user and transferred to the payment processor using a secure encrypted connection. Only pages that send or receive payment or personal information are encrypted. Information about the exact encryption protocols being used are available in most web browsers. As a practice, Embroidery Central does not store full credit card numbers for more than a few seconds until the card has been successfully billed. After billing, credit card information is deleted except for the card type, expiration date, and last four digits (for reference) along with a transaction key provided by the credit card processing company. Customers are able to bill the same credit card without re-entering their credit card information. This is accomplished by using the transaction key provided by the credit card processor. Transaction keys are specific to a merchant account and would have no value to a potential hacker.
Minor exceptions to this practice may occur if there is trouble billing the credit card or card information is conveyed over the phone, for example.

Edeltraud E.

Heather B.
Es tut mir leid, Edeltraud, aber Embroidery.com ist nicht in der Lage, Geld von Ihrem Konto durch PayPal oder andere Methoden zurückzuziehen.
~Heather
info@embroidery.com

Delma R.