Hi Judy,
Thanks for reaching out to embroidery.com! I'm sorry to hear that you've ran into issues, while trying to download the Embroidery Tool Shed. There are sometimes false positives that come from Virus protector programs. This might be what is causing this problem. We've had customers who have disabled their antivirus software, so that they could download the Embroidery Tool Shed. You can try doing that, in order to download the Embroidery Tool Shed. Since it is not unsafe, and is fine to download. I have some information on how to use VirusTotal to double check your files, just to be sure they aren't infected. I will send you that information through email. Please look for an email from [email protected] Have a great weekend!
03/04/22 04:15 pm MST
Dorothy L.
Hi, I already had Embroidery Tool Shed from a previous event and last night I bought Perfect Stitch Viewer when I watched an event on Between Friends, it was on special at $79.99. When I try to register Perfect Stitch Viewer, the code does not appear and it does not work. What did I do wrong?