Hi, Ruth. I'm Heather with the customer service team at Embroidery.com. Kirsten is absolutely right. I was able to easily add the JEF format to this design. You can now download it at any time by going to the My Designs page at any time. I'm sorry that format was missing initially.
Please let us know if we can help you further.
~Heather
[email protected]
Ruth J.
I purchased this and was disappointed that it did not come with the Janome .jef file so it was useless.