Hi there my machine stepper motor faulty can you help me to get it

Makalo, I'm sorry to hear that. We don't stock parts and accessories here, so I suggest you contact Bernina of America to help you find a replacement:

BERNINA of America Inc.

3702 Prairie Lake Ct.
IL 60504 Aurora

Telephone (001) 630 978 2500
Fax (001) 630 978 8214

Ticket: www.bernina.com/help

Or you might also try Sewing Parts Online: https://www.sewingpartsonline.com/

Hi Billie,

Thanks for reaching out to embroidery.com! I checked youtube, and found a few videos about the Deco 340. This first one just shows the person using the machine:

This other one has information in it about embroidering hats, using the Deco 330 and 340.

I noticed some other videos, but they either were in another language or just showed them using the machine without talking. You can look around and see if you find anything else, since you might find more then I found. Best of luck, and have a great day!

Welcome, Mari-Elna!

~Heather
[email protected]

Thanks, Nancy!

~Heather
[email protected]

Hi Heather, Everything is new to me. I'm looking around and learning my used machine.

Hi, Rhea. I can sure understand that. Please let us know if there is anything we can help with.

~Heather
[email protected]