Hi Stella, The video is also available on YouTube:

Hi, Stella. Thanks for your comment. The video is all the page above. To see it, make sure you have Adobe Flash player installed and up-to-date:
https://get.adobe.com/flashplayer/

Once you have done that, come back to this page...
https://www.embroidery.com/help.ec?docID=1949

You'll see a black video player box above with a white triangle in the middle. You can press the white triangle to start the video. Then, enjoy!

I hope that helps.

~Heather
[email protected]